Wondering about something you've seen or heard about the North Texas Tollway Authority? An increasing volume of information about NTTA is circulating on the Internet – through media reports, news websites, blog sites, social media and simple chatter. Unfortunately, not all of it is correct. Get the facts here about some misinformation that may concern you.
NTTA will revoke driver license renewals for nonpayment of tolls.
Revoking driver license renewals is currently not a penalty for nonpayment of tolls. In 2013, NTTA began
implementing new penalties for habitual violators (defined as registered vehicle owners who have 100
or more unpaid tolls in a year and have been issued two nonpayment notices) that include:
- Requiring all tolls at the higher ZipCash rate plus all incurred administrative fees
- A vehicle registration block
- An order prohibiting the operation of a vehicle owned by a habitual toll violator on NTTA toll
- A violation citation - Class C misdemeanor
- Vehicle impoundment upon proof of repeated violation of the order of prohibition.
NTTA will double bill TollTag customers when a license plate doesn’t match what’s on the tolltag account
NTTA does not double bill TollTag customers. There are instances, however, when a TollTag customer receives a ZipCash bill. In these cases, it’s likely because information on the TollTag account, such as a credit card’s expiration date or car’s license plate, needs to be updated. A TollTag customer will receive an invoice for tolls at the higher ZipCash rate if:
- the customer failed to update the account with correct vehicle or credit card information,
- the vehicle or credit card information is incomplete, or
- the customer does not maintain enough funds in the account to pay the appl icable tolls.
If you’ve received new license plates or if you moved your hard-cased TollTag to a different car, the NTTA’s tolling systems may not be able to post tolls to your TollTag account. Instead, ZipCash invoices are mailed to you as the registered owner of the vehicle according to Texas Department of Motor Vehicles records. If the credit card information on file for your TollTag account is incorrect or expired, the NTTA is unable to charge your credit card when the balance drops below $10. This may cause your TollTag account to reach a $0 balance, and at this time, you will begin to receive ZipCash invoices at the higher ZipCash rate. We will ask you to pay the ZipCash invoice and help you update your account.